• (775) 229-4254
  • support@itmsnv.com
Information Technology Professionals

Call Today (775) 229-4254

Managed IT Services

IT Master Services is your local managed services provider (MSP). We offer both on-site and remote monitoring and IT management services. Our Managed IT Services are customized and designed to provide your business the best Managed IT services with very reasonable pricing. We understand the need for small to medium size businesses to outsource the daily management of your computer and network technology. We can manage some or all of your desktop computers, laptop computer, servers, printers & other network devices.

Managed Service Plans

Our managed IT plans combine the best hardware and software technologies with one of our highly trained IT professionals. We implement agents that allow us to respond to your computer systems in real-time both onsite and remotely through a fully customized service level agreement (SLA). All of our packages are individually customized to fit your businesses needs.

Service Level Agreement (SLA) Process

The process of entering into a managed SLA is simple, we come out and do a site assessment of your current computer systems and network configuration. We then create a proposal consisting of our monitoring, proactive or fully managed IT service packages. Plan pricing varies, based on the number devices, number the number of users, network configuration, and the amount of support we feel your business will need.

Benefits of our Server Managed Services:

  • System Backup Verification
  • Discounted On-site Service Rates
  • Increased Availability
  • On-site Operating System Patch and Upgrade Management
  • Event and Log Management Services
  • Monthly or Quarterly System Reports

Our IT Managed Services can include all of the following IT Services:

  • Spyware / Virus (Detect, Remove and Prevent)
  • Small Business Systems Analysis
  • Purchasing Assistance (Systems & Servers)
  • New Computer & Network Setup
  • New Systems Configuration
  • Software Installation
  • Software Consulting
  • WLANS (Wireless Local Area Networks)
  • SonicWall VPN Solutions
  • Network Relocation Services
  • Setup and support for Internet
  • Optimize Older Systems
  • New User Tutoring and Training
  • Hourly Rates or Monthly Contracts
  • Website Development and Deployment

Client Testimonials

It is my pleasure to comment on my relationship with Mark and on the work he has done for me over the past few years. Basically, there are few service providers (of any type) who are as committed, honest, diligent and patient as Mark Albin. For me the recent experience of totally converting/updating my office was a fantastic one primarily due to Mark’s abilities. As you can tell, I would recommend his services without hesitation.

Jennifer Q.
Reno, Nevada