Managed IT Services
IT Master Services is your local managed services provider (MSP). We offer both on-site and remote monitoring and IT management services. Our Managed IT Services are customized and designed to provide your business the best Managed IT services with very reasonable pricing. We understand the need for small to medium size businesses to outsource the daily management of your computer and network technology. We can manage some or all of your desktop computers, laptop computer, servers, printers & other network devices.
Managed Service Plans
Our managed IT plans combine the best hardware and software technologies with one of our highly trained IT professionals. We implement agents that allow us to respond to your computer systems in real-time both onsite and remotely through a fully customized service level agreement (SLA). All of our packages are individually customized to fit your businesses needs.
Service Level Agreement (SLA) Process
The process of entering into a managed SLA is simple, we come out and do a site assessment of your current computer systems and network configuration. We then create a proposal consisting of our monitoring, proactive or fully managed IT service packages. Plan pricing varies, based on the number devices, number the number of users, network configuration, and the amount of support we feel your business will need.
Benefits of our Server Managed Services:
- System Backup Verification
- Discounted On-site Service Rates
- Increased Availability
- On-site Operating System Patch and Upgrade Management
- Event and Log Management Services
- Monthly or Quarterly System Reports